1996 1999 BA (Hons) Psychology and Philosophy (2:1) University of Warwick
This degree required me to develop many different skills:
This links to my final year research. N.B. The document is easier to navigate with a recent browser.
|1993 1995||A Level||English Literature||Grade A||
|1988 1993||GCSEs||7 at Grade A and 2 at||Grade B||
|6/98 9/98||Information and Liaison||
University of the West of England
Part of a team that supplied critical management information
to all parts of the university concerning the current state of the admissions
process. Dealt with clients from all levels: directorate, management, students,
colleagues, marketing, UCAS. Constantly refined the existing IT systems to produce
more accessible reports, use less paper and to allow faster, more accurate decisions.
Formally documented the changes and instructed permanent staff on how to use
the adapted system.
Check out my achievements document
|7/95 8/96||Purchasing Support||Hewlett-Packard, Ltd.|
Principal point of contact between materials suppliers and the engineering and manufacturing sections. I maintained and developed ongoing relationships with several key vendors and improved supply to HP through these relationships. In addition to the daily use of the IT systems to track purchasing targets and evaluate suppliers, I also designed and wrote by hand an HTML new-user guide for the complex purchasing information systems in use.
Check out my Personal Evaluation
|9/97 6/99||President and Chairman||
University of Warwick Real Ale Society
Planned, organised and executed two large real ale festivals each with a turnover of £25000. This involved my designing and printing publicity, acquiring a sponsor, liaising with many parts of the Students Union, managing the accounts, sourcing, purchasing and pricing the beers, writing a festival guide and sourcing a printer for it. Each festival exactly matched their target profits
|6/97 7/97||Voluntary English Language Work (7 weeks)||
Tira and Tamra, Israel
Taught English to young Israeli Arabs in Community Centre Summer
Schools. Designed lesson plans, created materials, took classes, was responsible
for their well-being on outings and helped at every level of the Summer Schools
This two-day course worked on comprehension at speed, resulting in an increase in reading speed from a population average of 250wpm to 500-800wpm with no loss in comprehension.
|1996||Total Quality Training||Hewlett-Packard|
The training took place over three days and was run by Hewlett-Packard corporate trainers. It covered aspects of TQM including generic systems analysis and the principles of TQM.
|1995 - 1996||NEB Supervisory or Management Certificate||Pershore Business School|
This NEBSM programme (run by the Year In Industry) took place over 3 separate residential weeks during which we received training and engaged in exercises covering many areas of management, including supervision, basic accountancy, health and safety practice, team-building, report-writing, presentation and many others.
|Microsoft Windows 95/98||4 years daily use|
|Microsoft Windows 3.1||8 years||1 year|
|Microsoft Windows NT4W||3 years|
|IBM OS/2||2 years daily use|
|MacOS||3 years daily use|
|UNIX (Solaris, Linux, HP-UX)||3 years||15 months|
|Microsoft Office Professional (inc. Access)||4 years||3 months|
|Lotus Smartsuite (Ami Pro, 1-2-3, Freelance)||4 years||1 year|
|Email (cc:Mail, Outlook and many more)||6 years||15 months|
|Command-line and GUI ftp||6 years||15 months|
|Macromedia Fireworks 2||http://nikmakepeace.com/images/|
|Frontpage 98 / Dreamweaver 2||This site|
|Macromedia Flash 4||http://nikmakepeace.com/swf/|
|Adobe Photoshop 4.0, 5.0||2 years frequent use|
|Quark Xpress||2 years occasional use|
In addition to these IT skills and 6 years technical experience, I have the communication skills required to convey this technical understanding to the lay person. I am strongly customer orientated, whether the customer is a colleague or a client, and will change my processes to match those of my customers. I have very strong organisational skills, and show an urgency to solve potential problems in a timely and proactive manner.
|Dianne Francombe||Derek Rogers||Dr Ian Morley|
|Enquiry and Admissions||CPB||Dept. of Psychology|
|University of the West of England||Hewlett-Packard, Ltd.||University of Warwick|
|Bristol BS16 1QY||Bristol BS16 1QZ||
Coventry CV4 7AL