Nik Makepeace, BA (Hons)

* 333b Kilburn High Road, London, NW6 7QB
( +44 20 73 72 16 68
È 0973 800 436
: __nik_@_nikmakepeace_._com__
" http://www.nikmakepeace.com/
Born: 29.12.1976  ·  Nationality: British  ·  Marital Status: Single
Profile
A recent graduate with a long history on the web, whose technical skills are matched by his trained customer-focus and strong interpersonal skills.

IT Skills
System				Experience: ã includes commercial experience
Microsoft Windows 95/98		4 years daily use
Microsoft Windows 3.1		8 years (ã 1 year)
Microsoft Windows NT4W		3 years
IBM OS/2				2 years daily use
MacOS				3 years occasional use
UNIX (Solaris, Linux, HP-UX)	3 years (ã 15 months)
Microsoft Office Professional 4.2 / 97	4 years (ã 3 months)
Lotus Smartsuite (Ami Pro, 1-2-3, Freelance etc)	4 years (ã 1 year)
Email (cc:Mail, Outlook and many more)	6 years (ã 15 months)
Command-line and GUI ftp		6 years (ã 15 months)
Microsoft Frontpage 98, Dreamweaver 	1 year (http://nikmakepeace.com/)
Macromedia Fireworks		http://nikmakepeace.com/images/
Adobe Photoshop 4.0, 5.0		2 years frequent use
Quark Xpress 				2 years occasional use
	
In addition to these competencies and 6 years of techinical internet use I have a long history of computer use and consequently I learn new technologies very quickly.  Furthermore, my very strong non-technical skills, such a presentation, communication, customer-focus and business to business skills,  give me the ability to communicate effectively with non-technical staff and convey the issues at hand accurately and comprehensibly.

Work Experience
6/’98 – 9/’98	Information and Liaison		Univ. West of England, Bristol
Part of a team of three that supplied critical management information using MS Access and a bespoke database to all parts of the university.  Refined the existing IT systems to present information in a more concise, comprehensible way. I dealt with clients from all levels: directorate, management, students, colleagues, marketing, UCAS.  Formally documented the changes and instructed permanent staff on how to use the adapted system.

7/’95 – 8/’96	Purchasing Support		Hewlett-Packard, Ltd.
Principal point of contact between materials suppliers and the engineering and manufacturing sections.  I maintained and developed ongoing relationships with several key vendors and improved supply to HP through these relationships.  In addition to the daily use of the IT systems (Lotus Smartsuite and Promis) to track purchasing targets and evaluate suppliers, I also designed and wrote by hand an HTML new-user guide for the complex purchasing information systems in use.

Education
1996 – 1999	BA (Hons) Psychology and Philosophy (2:1)	University of Warwick

This degree required me to develop many different skills including: 
•	teamwork 
•	an already strong understanding of, and ability to deal with, people.
•	managing multiple priorities
•	critical argument formation and analysis
•	statistical data analysis
•	self-directed, unsupervised work 
•	data gathering and interpretation 
•	logico-mathematical deduction

1993 – 1995	A Levels:	English Literature	Grade A	Filton College, Bristol
			Psychology	Grade A		
			Mathematics	Grade B

1988 – 1993	GCSEs	7 at Grade A and 2 at	Grade B	QEH, Bristol

Other Experience
9/’97 – 6/’99	President and Chairman 		Warwick Univ. Real Ale Society
Planned, organised and executed two large festivals each with a turnover of £25000.  I used IT systems in each aspect of the project: publicity design (Photoshop, Xpress), accounting (MS Excel, Lotus 1-2-3), project management (Excel and Lotus Organizer) and sponsorship acquisition (MS Word).

6/’97 – 8/’97	Voluntary English Language Work (7 weeks)	Tira and Tamra, Israel
Taught English to young Israeli Arabs in Community Centre Summer Schools.  Designed lesson plans, created materials, took classes, was responsible for their well-being on outings and helped at every level of the Summer Schools’ running.  During this experience I developed useful strategies for communicating in difficult situations.

Other Training
1996	Effective Reading		Hewlett-Packard
This two-day course worked on comprehension at speed, resulting in an increase in reading speed from an average 250wpm to 500-800wpm.

1996	Total Quality Training		Hewlett-Packard
The training took place over three days and was run by Hewlett-Packard corporate trainers.  It covered aspects of TQM including generic systems analysis and the principles of TQM.

1995 – 1996	NEB Certificate in Supervisory Management	Pershore Business School
This NEBSM programme took place over 3 separate residential weeks during which we received training and engaged in exercises covering many areas of management, including supervision, basic accountancy, health and safety practice, team-building, report-writing, presentation and many others.  

Referees
Dianne Francombe		Derek Rogers		Dr Ian Morley
Enquiry and Admissions 		CPB			Department of Psychology
University of the West of England	Hewlett-Packard, Ltd.		University of Warwick
BS16 1QY 				Stoke Gifford BS16 1QZ		CV4 7AL