Nik Makepeace BA(Hons)
* 333b Kilburn High Road, London, NW6 7QB
( +44 117 9246371
0973 800436
: __nik_@_nikmakepeace_._com__
http://www.nikmakepeace.com
Born: 29.12.1976  ·  Nationality: British  ·  Marital Status: Single

Education
1996 – 1999	BA (Hons) Psychology and Philosophy (2:1)	University of Warwick

This degree required me to develop many different skills: 
•	teamwork	
•	managing multiple priorities
•	critical argument formation and analysis
•	statistical data analysis
•	self-directed, unsupervised research
•	report writing
•	data gathering and interpretation 
•	qualitative and quantitative research skills 
•	logico-mathematical deduction
	
1993 – 1995	A Levels:	English Literature	Grade A	Filton College, Bristol
		Psychology	Grade A		
		Mathematics	Grade B
1988 – 1993	GCSEs	7 at Grade A and 2 at	Grade B	QEH, Bristol

Work Experience
6/’98 – 9/’98	Information and Liaison		Univ. West of England, Bristol
Part of a team that supplied critical management information to all parts of the university concerning the current state of the admissions process.  Dealt with clients from all levels: directorate, management, students, colleagues, marketing, UCAS.  Constantly refined the existing IT systems to produce more accessible reports, use less paper and to allow faster, more accurate decisions.  Formally documented the changes and instructed permanent staff on how to use the adapted system.

7/’95 – 8/’96	Purchasing Support	Hewlett-Packard, Ltd.
Principal point of contact between materials suppliers and the engineering and manufacturing sections.  I maintained and developed ongoing relationships with several key vendors and improved supply to HP through these relationships.  In addition to the daily use of the IT systems to track purchasing targets and evaluate suppliers, I also designed and wrote by hand an HTML new-user guide for the complex purchasing information systems in use.

Other Experience
9/’97 – 6/’99	President and Chairman 		Warwick Univ. Real Ale Society
Planned, organised and executed two large real ale festivals each with a turnover of £25000.  This involved my designing and printing publicity, acquiring a sponsor, liaising with many parts of the Students’ Union, managing the accounts, sourcing, purchasing and pricing the beers, writing a festival guide and sourcing a printer for it.  Each festival exactly matched their target profits.
6/’97 – 7/’97	Voluntary English Language Work (7 weeks)	Tira and Tamra, Israel
Taught English to young Israeli Arabs in Community Centre Summer Schools.  Designed lesson plans, created materials, took classes, was responsible for their well-being on outings and helped at every level of the Summer Schools’ running. 

Professional  Training
1997	Effective Reading                                                  Hewlett-Packard
This two-day course worked on comprehension at speed, resulting in an  increase in reading speed from a population average of 250wpm to 500-800wpm with no loss in comprehension.

1996	Total Quality Training		Hewlett-Packard
The training took place over three days and was run by Hewlett-Packard corporate trainers.  It covered aspects of TQM including generic systems analysis and the principles of TQM.

1995 – 1996	NEB Supervisory or Management Certificate	Pershore Business School
This NEBSM programme took place over 3 separate residential weeks during which we received training and engaged in exercises covering many areas of management, including supervision, basic accountancy, health and safety practice, team-building, report-writing, presentation and many others.  

Skills
System	Experience: ã includes commercial experience
Microsoft Windows 95/98	4 years daily use
Microsoft Windows 3.1	8 years (ã 1 year)
Microsoft Windows NT4W	3 years
IBM OS/2	2 years daily use
MacOS	3 years daily use
UNIX (Solaris, Linux, HP-UX)	3 years (ã 15 months)
Microsoft Office Professional (inc. Access)	4 years (ã 3 months)
Lotus Smartsuite (Ami Pro, 1-2-3, Freelance etc)	4 years (ã 1 year)
Email (cc:Mail, Outlook and many more)	6 years (ã 15 months)
Command-line and GUI ftp	6 years (ã 15 months)
Frontpage 98 / Dreamweaver 2	1 year occasional use
Adobe Photoshop 4.0, 5.0		2 years frequent use
Quark Xpress 	2 years occasional use

In addition to these IT skills and 6 years technical internet experience, I have the communication skills required to communicate this technical understanding to the lay person.  I am strongly customer orientated, whether the customer is a colleague or a client, and will change my processes to match those of my customers.  I have very strong organisational skills, and show an urgency to solve potential problems in a timely and proactive manner.   

Referees
Dianne Francombe	Derek Rogers		Dr Ian Morley
Enquiry and Admissions 	CPB		Department of Psychology
University of the West of England	Hewlett-Packard, Ltd.		University of Warwick
Frenchay	Stoke Gifford		Coventry
BS16 1QY 	Bristol BS16 1QZ		CV4 7AL